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@darlicious they hadn't figured it out (I guess it didn't show up on their system at first), but it's resolved now. Thanks for the help

@darlicious I do not, not from that at least (I have the $2 auto-pay bonus) I've submitted a ticket but no luck yet.

@softech Yes-- I'll try submitting a ticket. Thanks!

I also got a double charge (I've just signed up)-- for me, it was two charges for the same amount, one from "Koodo top up" and the other from Public Mobile.  I'm skeptical that this means I paid for the second month. It says that my next payment date...