Community

jasonklangdon · 11-10-2023

I'm seeing community comments where customers are indicating they are changing to the $34 plan and that it is available for all. I'm on the East coast and while I see that option on the website, this plan and ALL others are 'new activation only'. W...

jasonklangdon · 11-10-2023

Messaged a CS agent and appears to be an account issue. the $34 5G option is now there and I have updated sub to update on monthly renewal. Thanks all for your input. Much appreciated!

jasonklangdon · 11-10-2023

Here's what it says. and was provided in the CS email as to why I did not avail of $34 plan. my phone is esim compatible.

jasonklangdon · 11-10-2023

Goal was to just to change to $34 plan for the lines I have. I already have sims.

jasonklangdon · 11-10-2023

I did that. Last week. each plan, is tagged with *** and if you go into the fine print for each at the bottom of the page, it does day, for me at least, these are new activation's only. But seeing others are able to access the lower cost plan. The...

jasonklangdon · 11-10-2023

I've tried via desktop in normal / incognito and via the app. Options do not change.

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Is the $34 Option available to all? I don't have that option, or others under 'Change Subscription'

Re: Is the $34 Option available to all? I don't have that option, or others under 'Change Subscripti

Re: Is the $34 Option available to all? I don't have that option, or others under 'Change Subscripti

Re: Is the $34 Option available to all? I don't have that option, or others under 'Change Subscripti

Re: Is the $34 Option available to all? I don't have that option, or others under 'Change Subscripti

Re: Is the $34 Option available to all? I don't have that option, or others under 'Change Subscripti