If they suspend your account you can't access self serve to make a payment or file a ticket for help. I've paid twice now and still can't get in. Anyone know how to either get them to accept payment or get my money back?
My renewal is on Jan 5th - I paid yesterday (the 4th) and have autopay enabled - how is my account suspended. That's just absurd. And then in trying to get them to fix it I (stupidly) paid it again. Still nothing.
