Thanks for the comments. After communicating again that a full device return is not an acceptable solution, the team came back with a satisfactory offer. They suggested I purchase a cord and that they will credit the cost to my account after the rec...
I have heard only the same answer as before. To get the correct charger for the phone they sold me, I should exchange the device and I will need to pick a different device because they have no more inventory for the phone I bought. This is really s...
I did find that I was not getting an email notification about the community private messages they were sending me, thank you. So they did respond. Sadly the response is completely crazy. They suggest that I should initiate a return of the device b...
I ordered a certified pre-owned iphone. In the box was a USB type C charger cord. I opened a ticket only to get no response. There is no one to call. How can I get someone to send me the correct charger cord for the phone I ordered my son for Chr...
