This is very sordid baiting-and-switching. Please go back to the table and re-assess this plan. I am very disappointed and may well see to it that my family's business with PM, Koodo, and Telus are concluded.
Just a small update for anyone who might have an issue like this in the future - the issue was rectified for me in moments by @Shazia_K. Many, many thanks!
Did you manage to get this rectified? I've been having this exact same problem for the last 2 weeks. Got in touch with a PM rep by email who's been helping me out, but we haven't been able to arrive at a solution. We ended our exchanges with him esca...