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jocelynpubl · 08-18-2021

Every month I get charged $20 for my monthly plan. However, in July, I saw I got charged the usual $20, and then I got a charge of $25 due to "Credit/Visa Debit TopUp". I went back to all my past transaction history statements, and I have never seen ...

jocelynpubl · 08-18-2021

That's strange, because I don't remember doing a manual top up on that day. I will change my password and security questions just to be safe.

jocelynpubl · 08-18-2021

Actually, I think the $25 charge I got on Jul 14 went to my balance, and paid for my August renewal cycle because I have not seen a charge in my credit card for the august cycle. Although, now I am wondering why it decided to charge me so early this ...

jocelynpubl · 08-18-2021

charged the normal amount on Jul 12Charged $25 on Jul 14Here is my credit card statement where it shows i was charged the normal plan amount on Jul 12, but then on Jul 14 I was charged the $25 ($28 after tax). And then I highlighted the same charge o...

jocelynpubl · 08-18-2021

Yes I checked my transaction history, and the $25 charge was for "Credit/Visa debit" top-up, however it is not showing up in my available balance. And it's not due to an add on or someone else logging on to my account either.

jocelynpubl · 08-18-2021

No right now my available funds says $5, like it normally does every month.

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I got charged $25 for an unknown reason

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Re: I got charged $25 for an unknown reason

Re: I got charged $25 for an unknown reason