Just got a new iPhone XR and it won’t connect to data I cannot receive or send texts or phone calls it worked for an hour then nothing I called apple care and they said public mobile locked me out and to contact you
Says to contact public mobile right on the phone apple and bell the previous provider says it’s to do with public mobile not letting this phone on there network
device says reported lost or stolen when I contacted her she called her provider as did I and they said public mobile has to unlock perhaps I accidentally hit something in general settings says contact public mobile to unlock carrier settings
Self serve is fine I can the sim in my girls phone and my moms phone but not this one apparently has something to do with public mobile had the girl contact her service provider the one I got the phone from and they say it’s fine on there end so it’s...