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valentina · 11-21-2016

Posted here in community, emailed customer support group - no answer! It has been two days. I have an issue with porting and seems like I will be paying for both Public Mobile and Rogers this month.How can I get a customer support group's attention?W...

valentina · 11-19-2016

Hi all! I am trying to make a switch from Rogers. Got my sim card, created an account with Public Mobile, tried activating my new sim card, but got an error "Invalid Sim". My phone is unlocked so this should not be an issue. I also tried logging in u...

valentina · 11-22-2016

Thank you! I have finally switched to Public Mobile, however still having issue logging in to my Account. For some reason I got a text message saying that text messaging is not included in my plan, but I would like to log in to self service to veriy ...

valentina · 11-20-2016

Is not verified.Also when I try the SIM card, I get the same message saying calling is not an option for my plan or smth like that.

valentina · 11-20-2016

Update: received an email that my pin and account have been set up. But I still cannot log in, even when I click "forgot password" it tells me the email address

valentina · 11-20-2016

@Saray_O will tagging help?:)

valentina · 11-20-2016

YES! thats what I get when I try making a call with new sim. Is my only solution to get this resolved, speaking to them? I sent an email but I don't know if I can have this resolved fast enough..

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