thanks for the help.Yes I did get charged 3 times lol. Payment is pending.I did as you suggested - insert sim and reboot phone. also I did clear cache and browser and also tried different browser safari and firefox. these things did not work.I still ...
I have the same issue. it says to submit a ticket. I can't do that because I cannot activate my sim and I don't have a public mobile number etc to verify my identity.