@esjliv and @dianecreative I had similar problems today, but now I am back up and running. My biggest issue is that I did not keep my account P.I.N in a special place (whoops) but I kept trying via my account on the website and by calling 611. Ea...
Thank you everyone for jumping in so quickly.I tried my voicemail PIN, it was not accepted at the 611.Trying to pay on my account online, the wheel keeps spinning and my patience is thin!I will now try the moderator methods you've indicated. Also, ho...
Tried 611, but am confused about the 4 digit account Pin.I do not recall creating a 4 digit account pin with reference to Public Mobile, and assume the robot means my credit card p.i.n.? Which I tried, and it wouldn't accept. So sorry to keep botheri...
Should I use a different credit card #? I would have thought being on AutoPay would have avoided this. Now from what I read I should be keeping a buffer amount in my balance to avoid this issue? Thanks!
I've been with Public Mobile since December 2019, same valid credit card, never an issue with the autopay....until today I have a message my account has been suspended and all that I've tried on my account hasn't changed that status (plus no service)...
