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@Jeremy_M, @Mary_M, @Shazia_K So here we are, another day spent following forums on PM trying to get someone to help me. I just don't know what to do anymore. I started with patiently waiting, but sadly I feel that will get me know where anytime soon...

Hi @Shazia_K, I know you must be busy, but I sent you a private message this morning with my information to port over from Koodo. Please help me as my billing cycle is soon coming up and I don't know how to do it without your help.  Thanks again.