Hello, can't reset my password or submit a ticket.I also can't log in to see if the information is in my name or my son's.My credit card expired and I need to update it. Thank you
Just successfully (or so I thought) activated my sim and the lock pin isn't working and now its asking me for a PUK code. It occurred to me that the phone may not be unlocked. Could this have been the issue?
Ok - I think I got this...I need a Master PUK which I can get from the carrier, and then the NCK to unlock the phone and then finally the sim pin 1234?