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Thanks, I just sent a private message, where can I check to answer to that message? Thanks again for your help and patience, 

what? because for book keeping porposes its much better to have the official invoice from the company, they give it to me last year (after some hassle), and I need it now again. What can i do to send thet ticket???? thanks again

I cannot send the ticket, my user is not working, I dont know why, can you please help me?, thanks!

Hi again, its very frustrating, this thing is asking for verify my account again (I dont know why again), my user name is not working, what should I do?? thanks

Thanks! when the invoice is ready are they sending it to my email? thanks again!