Hello! I am trying to port a number from Public Mobile to Shaw, and the Shaw agent asked me to contact Public Mobile and let them know to accept the request manually. Would anyone be able to assist me with that?
I initially received an SMS and replied YES. Waited 3 hours, changed SIM cards, and disposed of the old SIM card. However, the number is still not ported. Shaw support recommended contacting Public Mobile support to do it manually.