Community

motu · 08-18-2020

My Mother in laws CC number has changed. Her account is currently suspended because the old card is no longer in use.\ When I enter the new CC I get this error: "Unable to Process TransactionSorry, we are unable to verify your credit card information...

motu · 03-09-2017

Hi, I set up a new account for my mother in law over the weekend. I got an error telling me that there was an error and I needed to start over. After starting over, I got an error telling me that there was a SIM error. And will not let me go any fur...

motu · 08-19-2020

Thanks for the help, I gave up and used my credit card.

motu · 02-16-2018

Hello Public Mobile, This is a message for a Public Mobile moderator or representative. In order to comply with the requirements for submitting a complaint to CCTS. I am advising you that I would like to keep my current plan with 12GB / 90 days at $1...

motu · 02-15-2018

@kav2001cwrote:Pretty muchYou lose $80 + tax from Public but get $100 credit at Koodo @motuwrote:My plan just renewed.... does that mean I am going to have to eat 80 bucks worth of prepayments if I move over? And the LD addon, so another 15+ and auto...

motu · 02-15-2018

My plan just renewed.... does that mean I am going to have to eat 80 bucks worth of prepayments if I move over?

motu · 03-09-2017

Thank you!!

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Unable to Process Transaction

Set up Phone for Mother in Law, Can only dial out and use data

Re: Unable to Process Transaction

Re: $40/4GB Plan - getting $10/month price INCREASE!

Re: $40/4GB Plan - getting $10/month price INCREASE!

Re: $40/4GB Plan - getting $10/month price INCREASE!

Re: Set up Phone for Mother in Law, Can only dial out and use data