That is definitely a strange one! From what I understand, you are an existing member of PM with no issues, and suddeny your number changed? You did not activate, or try and get another SIM / activate another line using the same email address? I would...
Hello @Hina, Welcome to PM! I would refere you to one of my earlier posts, which refers/links to other posts by various members before http://productioncommunity.publicmobile.ca/t5/Getting-Started/Porting-number-from-Rogers/m-p/88978#M16004 All of th...
@aalapati, First, welcome to PM. Second, it appears that due to the sheer popularity of this promotion, the system might have been inundated with too many requests. I would recommend waiting for an hour or so, and then trying at a somewhat less busy ...
Welcome to PM! You will need to provide a few more details here:Did you get a text message confirming port / activation?Did you select a PIN?When you place the SIM in the phone what does it say for the provider (no service or Bell /Rogers / Wind, etc...
Then get a 10 day deal on a new number while you make sure that you get the service that you need, i.e., do you have coverage, have data, calls, text etc., and once you confirm it all, go ahead and port the number. If you are worried about the port, ...