I am also new to this community, but I found the information in the following link super useful: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Use-the-Public-Mobile-Community/ta-p/249968 Hope this helps ^^
You should contact the moderator for assistance using the following link:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 PM will be able to help you with your issue of transferring a number over!
