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nissanzaman818 · 10-12-2021

I have activated autopay and system has charged my card automatically but have not got the 250 MB bonus data that comes with auto-pay. My package is $15 plan.

nissanzaman818 · 07-06-2020

I have purchased an add-on (400 min Intl Long Distance (Incl Canada & US)) on July 6th, 2020. But now if i try to call outside of Canada, it is saying "Talk is not included in your current plan". Thanks in advance. I have submitted a ticket today. An...

nissanzaman818 · 07-06-2020

Then what should i do then. Can i get refund? Thanks

nissanzaman818 · 07-06-2020

Yea, Sure.. I have purchased add-on before. Thanks

nissanzaman818 · 07-06-2020

Thanks. It is showing in my plan, so i think it has been added to my plan successfully. I also have purchased add-on before and this time i followed the same procedure.

nissanzaman818 · 07-06-2020

Okay. But this was not mentioned while i was purchasing the add-on. Any heads up call during the transaction would have changed my mind. I would have gone for an another plan/add-on..

nissanzaman818 · 07-06-2020

Yea..But the point of purchasing is to call may mom during this pandemic situation as internet access is not always available :(.

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