So, A week ago I got a message saying that i had used 95% of data. A day later, my data stopped working. I assumed that I had used the remaining 5% and I purchased a 1 gb add-on. The data on my phone did not resume working. When I look online, I ...
Just to Clarify. The account is no longer suspended (which i now understand is a normal part of the process at the end of the billing cycle.... strange but not a problem) In my online account, It shows that I have a 1gb Data add-on So it shows th...
I was already charged for the add on, and then I purchased it. My account balance is $0. If i buy it again, I will be charged again. I cannot afford it. I paid $15 for an add on that I have not received.
Thanks for the answer, I am aware of this. I have successfully purchased add ons many times, as I travel to the USA regularly and I purchase data roaming add-ons. I have never had this problem before.