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All,FYI, in my case, we diagnosed a SIM card fault.  PM is sending me a new one by mail.  

Yes, I did try re-boot, and removing and re-installing the SIM card.  No change.  

Mine is a Samsung Notes 9.  Purchased last December, and connected only to Public Mobile since.  Never had this problem before.  

APN settings??

No, I am in Montreal.  Reception is good, just doesn’t seem to be able to connect to the network.  My account also says Active.