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hank you its all been taken care of now..

Thanks it's been taken care of..

Don't know how to screen shot

I did not use them up, I just purchased them on the 9th.  I looked at my profile after I purchased them and it only gave me 1GB add-on.  I purchased 3GB for $45

my self serve and im trying to do it through this moderator but it will not do it, keeps asking about my email address but the moderator is confused when I type it in..... very frustrating