I sent an email for the failed future dated plan november 23rd and Ashley fixed it today. It can give you an idea of the backlog.I'm glad everything has been sorted out!
Hi,Me and my wife were had plans that expired yesterday and we both used the future datinf setting to get the 12gb/90 daus plan. My CC got charged for both lines but the plan did not changed... Can a moderator please send me a private message and fix...