Thank you @Mary_M for your assistance! I now know, post in the community forum. I was too busy and lazy and thought e-mailing would be the easier route. Got my problem solved within an hour or so in the community forum!
The same exact thing happened to me when I signed up on Monday! I sent PM an e-mail but haven't received a response. I've been so busy with work but I finally have time to get this sorted. Looks like community help is the best way to go! Could've swo...