Thank you. Success! So.......you need to purchase the Roaming Package for $15.00 AND the US and Canada Long Distance package for $8.00. That was certainly not clear in the instructions. Thanks for sticking with me on this.
Thank you for trying to help me, but I don't understand. The add on I purchased was "200 minutes US and Canada long distance". If that is not the correct add-on, what SHOULD I have purchased? Thanks.
Thank you. I did the 2 step process. I DID purchase the add-on AND it does appear on my account. I am calling from the US and every time I try a Canadian or US number I get a message saying my plan does not include US roaming. I really need to make...