I renewed my add ons...the USA roaming bundle. My calls were dropping so I tried purchasing the $8 unlimited roaming. My calls are still dropping. My account does not show proper add ons.... I need help! Nancy
Not sure of the time frame....got the message yesterday and then went to make a call about 10:30 this morning and got a message that my call couldn't be completed as I didn't have addons. So I repurchased and within minutes I was able to make my pho...
After my problems with US roaming that was finally straightened out..... I have now waited my 10 days... was sent an email yesterday saying my US roaming add ons would expire today so now I have renewed them for 10 more days and all is working well....
Yes.... that was the problem......took a few days for them to listen and fix my overlapping add ons but now it's done and I'm in business again! Thanks for the help!
Thanks.... yes had $40 in my funds.... now I'm down to $17 so they charged me for the add ons I thought I purchased. I may have tried to top them up too soon because my calls were dropping, I thought my 10 days were expired. So I may have had m...
