I bought a maxwest phone at London drugs last year. The top of the line. I couldn't even get it to log on to the London drugs website to find out how to do warranty. When I took it back the next day the cashier told me that they shouldn't sell them a...
Try doing a factory reset of the phone. Also try clearing your cache partition. The later of the two is more difficult but depending on the model of your phone, there should be a YouTube tutorial. DO NOT mess around with anything else in that menu or...