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thanks will do that  

@GR  i literally went throught the whole month and rounded up the mins.... she has 10 incoming mins of phone and 7 mins of outgoing.... not adding to the 100 mins... we are new to this company but very frustrating... thank you for your responses

But i literally went through our history and it was like 3 mins of outgoing .... the package says 100 mins ... 

I only see the data on this... even asked another firend and she only sees data also 

@hairbag1  i lookedd and i only see the data listed and the amount i have used... i added up the outgoing calls and its only like 3 mins in total used