I personally don't have a need for Uber or Lyft except when I'm on vacation. Of those times I've used Uber, it was very easy and hassle free. Used it a few times so far in Las Vegas, Boston, Montreal, and Fort Lauderdale. I would probably use it again the next time I'm on vacation.
I've use Lyft in Ottawa a few times. Used it once to get home from the airport because it was cheaper than Uber. Since I almost never use it they are always sending me discounts promos.
@Triguy I end up using Lyft more then uber
A) better prices
B) better system layout
C) usually better drivers ( not always)
Only time I take Lyft or uber is if I end up going downtown to drink. Me and my car do not like downtown in general but my girlfriend has friends down there so we end up going. But I dislike trusting anyone else to drive me anywhere if I do not know them, I am a very precise and judgemental driver and if you are driving between 2 lanes or cutting other drivers off I am gonna let you know lol.
I just opt for city transit usually. I hate the cost of these ride sharing apps and am not a driver so no other options.
If I lived in a small city with no transit or inadequate service then I would use Uber probably as it seems more well rounded and recognized.