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Please file a CCTS complaint if you are against shutting down existing point system

Tabman
Good Citizen / Bon Citoyen

https://mobilesyrup.com/2024/03/12/customer-complaints-public-mobiles-shutting-down-legacy-points-pr...

I just filed mine. Here is the link to file a CCTS complaint. 

https://www.ccts-cprst.ca/for-consumers/complaints/

Note: If mods or PM remove this post, I will file a CCTS complaint about that as well along with providing the handle of any mod/rep who removes it. 

5 REPLIES 5

Ali24
New in Town / Nouveau en Ville

I’m going to file a CCTS complaint about the new point system.

Tabman
Good Citizen / Bon Citoyen

Well I am not interested in being forced to move from the old point system. A move which only benefits PM and not its customers. 

fixin
Deputy Mayor / Adjoint au Maire

@Tabman - PM ain't shutting down the Public Points Program, only moving people from Legacy Rewards to Public Points.

@RickyBobby1 - The points system is staying but the Legacy Rewards are leaving. If you are on Public Points now the CCTS complaint will be rejected by the CCTS.

RickyBobby1
Great Neighbour / Super Voisin

I just filed the CCTS complaint. I have 4 family members with the same Public Mobile plan so I will get them to file a complaint as well. We want to keep our original rewards program.

RickyBobby1
Great Neighbour / Super Voisin

Thanks for posting this! I am against shutting down existing point system. The existing point system is why I signed up with Public Mobile. I am very disappointed in this change!

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