cancel
Showing results for 
Search instead for 
Did you mean: 

Data remaining

ABUBAKER
Great Neighbour / Super Voisin
 
5 REPLIES 5

yanzhiqiang
Deputy Mayor / Adjoint au Maire

If you want to track your data remaining without log in your self serving account, you can set up your phone every 30 days.

Barbie2
Model Citizen / Citoyen Modèle

@ABUBAKER 

 

lots of one line questions today. 

 

What would you like to know about data remaining. Ummmm....Your plan data does not roll over each month if you have data remaining. Sorry thats my best guess.

 

Barbie❤

gblackma
Mayor / Maire

@ABUBAKER if you log in, and there's no data remaining, consider adding the 1gig data addon for $15. It doesnt expire until its used up. Adding an add on is a 2 step process add the funds and then buy the addon. Here's an article on buying add ons https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve and see below on how to do it 20200417_204130.jpg

 

Stay safe. 

cavemantoronto
Mayor / Maire

 What are you asking? To know how much is remaining go into your self serve. It will show remaining data. If nothing is shown, it's used up.

Jb456
Mayor / Maire

Please provide more information on your query?

 

Are you asking how to check your remaining data?

 

If yes , log into your account and scroll down to "My data & add-ons" it will show what has been used of your data. For example 100mb of 250mb.

 

If it does not show any data that means you have used up all your data for your 30day plan and you would have to buy a data add-on for more data or change your plan or contact a moderator to renew your current plan early by clicking question mark on bottom right to open a ticket.

 

Again please specify your question so we can help you.

 

Need Help? Let's chat.