Phone number transfer from speakout 7-eleven

[Manitobius]

For some reason I have problem with porting my number too. Can somebody help me with that?

[cin7]

The Moderator Team can likely help troubleshoot -

Start a conversation with the virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Choose the chat bubble in the lower right hand corner and follow the prompts.

Alternatively, you can send a private message to the Moderators (https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437). You’ll need to login first to your Community account for the link to work.

[computergeek541]

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@Manitobius wrote:

For some reason I have problem with porting my number too. Can somebody help me with that?

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Speakout is rare exception of a carrier to port from that you should never use the account number for. Did you use IMEI when requesting the port?  If not use only the IMEI, but skip PIN and account number when you contact the moderators.

[JoyLuck]

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@Manitobius wrote:

For some reason I have problem with porting my number too. Can somebody help me with that?

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Choose chat bubble in lower right hand corner and type port request.