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Great Neighbour / Super Voisin

Facebook won't install

I'm a new user but it's been four 4 hours since I activated and Facebook won't install. says oops something went wrong, try again later.

Re: Facebook won't install


@jennieinthebarn wrote:

I'm a new user but it's been four 4 hours since I activated and Facebook won't install. says oops something went wrong, try again later.


If data is working, I don't see there being anything about Public Mobile that would prevent you from installing an app. Does it install if you switch to Wi-Fi?

Great Neighbour / Super Voisin

Re: Facebook won't install

I am using Wi-Fi.

Great Neighbour / Super Voisin

Re: Facebook won't install

I'm on Wi-Fi and have clicked data and same result.

Town Hero / Héro de la Ville

Re: Facebook won't install

You could try Facebook Lite. I use it and it works great. It's likely a phone issue. 

Good Citizen / Bon Citoyen

Re: Facebook won't install

I don't think it's a network issue. Try to install it on wifi and see what happens...

If this doesn't work, try to go back to factory settings on your new phone and then try again

Good Citizen / Bon Citoyen

Re: Facebook won't install


@jennieinthebarn wrote:

I'm a new user but it's been four 4 hours since I activated and Facebook won't install. says oops something went wrong, try again later.


Is your phone an Android? Try clearing all cache.

Mayor / Maire

Re: Facebook won't install

If both data / wifi give same error then it obviously is an app / phone issue

 


@jennieinthebarn wrote:

I'm on Wi-Fi and have clicked data and same result.