think a incorrect email was used on my dads account

[sdowner]

i think xxxxxxxxx@xxxxx.xxx was used it should be xxxxxxxxxx@xxxxx.com    now we can't sign in.

edited by comuptergeek541: personal information removed

[geopublic]

@sdowner  Did you dad signup at a retail location? If yes, click here to register your selfserve account.

[Jb456]

@geopublic  his personal info is showing in your post now on the quote

[geopublic]

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@sdowner wrote:

i think sdxxxxxxxr@gmail.com was used it should be sxxxxxxx@gmail.com    now we can't sign in.

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@sdowner 

[Jb456]

If you can log into your account with the email address you think you used.

Click my profile

Then click change username

And you will be able to update the email address as shown in picture below.

[popping]

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@sdowner wrote:

i think xyz@xyz.com was used it should be zxy@zxy.com    now we can't sign in.

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If you did not received the PM welcome email after activation, this confirmed that you used the wrong email address.  Click on the ? icon on the bottom right hand corner of this page to create a support ticket for moderato to help you to change your email address.

[Jb456]

First click the 3 dots on right of your post and edit your post to erase your personal information as everyone can see it!!!

Can you try logging with email you think was used??? If you can log into your account you can change the email address in your self serve account.