sim pin block enter puk

[Moeeza]

• I have an issue with my phone Samsung s6. when I enter a sim card it gives message sim pin block enter puk, but the same Sim is working on other phone. can anyone help me out on this one. Thanks 

[gblackma · Accepted solution]

@Moeeza  why don't you try chatting with someone on the Pakistani Samsung site and ask them to unlock your phone? Thanks https://www.samsung.com/pk/

[gblackma]

@Moeeza  It looks like you may have an expensive home phone. Add the TextNow voip app and use it via Wifi to make / receive / send calls and texts in Canada and to the United States for free.

[Moeeza]

From a Samsung mobile shop in sahiwal Pakistan. 

[Triguy]

Where did you purchase your phone ?

[Moeeza]

I am from Pakistan, This live chat is showing a message that it is only for Canadian products. what should I do now, please help?

"Samsung Canada Live Chat is available for Canadian products only.
Please provide the below information to chat."

[Triguy]

You can get a PUK code directly from Samsung.  Start a live chat session from Samsung's Contact Us page:   http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170 Inform the rep that you would like to unlock your Samsung phone and provide the IMEI & Carrier info In a few (2+) days, you will get the unlock code via email

[iliketotalk]

@Moeeza it would be best to contact them here  http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170

[gblackma]

@Moeeza  use the link to Samsung online provided by @iliketotalk  and open a chat with them on the site. I did, and they even helped me when I locked myself out of my phone.

[Moeeza]

can you provide me the email address of Samsung?

[gblackma]

@Moeeza If you use the Samsung website route you will need your Imei number.  You can find it by dialing *#06# On your phone. 

[iliketotalk]

@Moeeza hi you need to go to your previous service proviider to get that phone unlocked or you can go online to the samsung website ,they should be able to give you the unlock code  http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170