@evgeniagut31 wrote:
can not call or text plan payed and active. second pablic mobile sim card works on this phone. account payed 48 hours ago... plan $25 per month. please help to resolve this issue.
Try the lost/stolen feature.
Log in to self-serve. Plan & Add-Ons from top menu. Lost/Stolen Phone from next menu. Suspend Service button. Log out. Wait a few minutes. Log back in and back to Lost/Stolen Phone and Resume Service this time. Log out. Restart phone.
See what happens.
