sim card error

[minliu]

I completed activation with full payment, but got a message from my phone: "failed to read data, network or sim card error." Anyone can help please? thanks

[will13am · Accepted solution]

@minliu , make sure the SIM card is aligned correctly to the notch on the one corner.  

[esjliv]

Hello @minliu ,

Try one or more of the below:

*turn off your phone, leave off for a few minutes, then reboot

*removing your SIM for a few minutes, then reinserting it

*go into airplane mode for a few minutes, then going back to regular mode

*reboot your phone again

[HALIMACS]

@minliu 

Recommend removing SIM, and trying to re-seat it in SIM tray.

Then, try reboot phone. 

Try reset network settings.

Sometimes it takes an hour or two following activation for network to enable service.