05-11-2020 01:19 PM - edited 01-05-2022 10:44 AM
05-11-2020 03:13 PM
I contacted the Moderators and they seemed to have fixed it, try it again.
Thank you!
05-11-2020 02:08 PM
@Alan53 wrote:Popping Mayor: You don't say if you connected or not. I can't.
I updated my post. Yes, I can login to my self-serve without going into incognito mode with latest Windows 10 64 bits version of Chrome.
05-11-2020 02:01 PM
Popping Mayor: You don't say if you connected or not. I can't.
05-11-2020 01:54 PM - edited 05-11-2020 02:05 PM
@Naepalm wrote:@ChowtimeApricot @popping I went into incognito and it worked.
@gblackma @Staliger @gpixel Only works on a desktop in incognito/private mode.
I am using my laptop Windows 10 Chrome Version 81.0.4044.138 (Official Build) (64-bit) which is the latest version. I am not using incognito mode and I can login to self-serve.
05-11-2020 01:42 PM - edited 05-11-2020 01:44 PM
@ChowtimeApricot it's down for me too. Samsung tablet using Google chrome in Toronto. Also doesn't work using edge or chrome on a desktop in incognito mode.
05-11-2020 01:37 PM - edited 05-11-2020 01:43 PM
@ChowtimeApricot @popping I went into incognito and it worked.
@gblackma @Staliger @gpixel Only works on a desktop in incognito/private mode.
05-11-2020 01:36 PM
@popping are you on mobile or desktop, my mobile works but desktop doesn't. Im on a Mac book pro for desktop.
05-11-2020 01:33 PM
@popping I just tried google chrome it is cleared cache, tried incognito, tried brave browser there is definitely something wrong with the page.
Try closing your browser popping and reopen it may look like you are in but you are kinda pseudo in.
05-11-2020 01:30 PM
Which browser are you using?
Self-serve portal is working. I am using Windows 10 Chrome and Opera browser.
Restart your browser and try again.
05-11-2020 01:28 PM
@ChowtimeApricot wrote:
I Just get a white page, anyone else? https://selfserve.publicmobile.ca/
I am also only getting a white page right now. ;/
05-11-2020 01:26 PM
@ChowtimeApricot Works for me on Google chrome. Did you clear cache/cookies or used incognito mode?
05-11-2020 01:21 PM - edited 05-11-2020 01:23 PM
@ChowtimeApricot use your browser in incognito/private mode and try again. it seems the site is having technical difficulties just keep trying self serve in those modes.