Hello!
So after much back and forth with PM I finally did what Apple told me to reset my phone as I have no service on my cell phone since July. Still no service... Bought this phone in May from a retailer (unlocked phone with Telus, Koodo and PM) Worked from May to July, suddenly no service. I was told by PM that the phone had been flagged lost or stolen, however after many searches online, my device does not seem to be blocked due to this. Then PM tells me to go to Apple to see if they can fix this: we reset the phone but still no service? I did try the SIM on another unlocked phone and it works.
When I go into my settings and into Network, it says, phone not allowed. If this device is not flagged, if Apple says it,s not the phone and one week ago I stumbled upon a site that showed that Telus Canada has flagged this phone, where do I go from here?
