@kstins2 wrote:
i started the porting my number from bell to public but there was a problem now bell is telling to to cancel port request and then start it over. how can i cancel a port request please help?
To cancel the port request you will need to contact the Mods.
If you haven't set up you account yet , do so with a new temporary number and after confirming all is working well then do the port.
To get help with your account, activation, or service?
Please contact the Community Moderator Team to get gelp with your account.
They are Public Mobile support employees who can help with your issue (More details).
Click here to send them a private message.
In your message please include:
PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue
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Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount
How long until they reply?:
Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].
Messages are replied to during business hours and in the order they are received
Typical response time is between 1-3 hours, but can be up to 48 hours.
There is no need to send multiple messages.
Some good posts/reads:
Search PM GUIDE to find some great posts and answers to many common questions
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