out of minutes

[swiss32]

I am on the 50 min/30 days plan and of auto-pay. I just added 10.- om my plan, assuming it would reset to have have 50 min, 30 days on my account again. That's not what happened.

What are my options?

Swiss

[srlawren]

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@Dunkgirl wrote:

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@swiss32 wrote:

I am on the 50 min/30 days plan and of auto-pay. I just added 10.- om my plan, assuming it would reset to have have 50 min, 30 days on my account again. That's not what happened.

What are my options?

Swiss

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@swiss32Don't do it. $10 for 50 minutes that expire in 30 days? Spend $15 for add-on 400 minutes that last forever till you use them.

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... unlesssss you're also out of text messages, since those cannot be added via add-on.  

[swiss32 · Accepted solution]

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@Anonymous wrote:

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You could do an immediate plan renewal that would require moderator assistance.

Or you can buy the $8 or $15 add-ons that will work as minutes. Then they hang around until you use all of those.

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thanx, that works

Swiss

[Dunkgirl]

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@swiss32 wrote:

I am on the 50 min/30 days plan and of auto-pay. I just added 10.- om my plan, assuming it would reset to have have 50 min, 30 days on my account again. That's not what happened.

What are my options?

Swiss

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@swiss32Don't do it. $10 for 50 minutes that expire in 30 days? Spend $15 for add-on 400 minutes that last forever till you use them.

[Anonymous]

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@swiss32 wrote:

I am on the 50 min/30 days plan and of auto-pay. I just added 10.- om my plan, assuming it would reset to have have 50 min, 30 days on my account again. That's not what happened.

What are my options?

Swiss

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You could do an immediate plan renewal that would require moderator assistance.

Or you can buy the $8 or $15 add-ons that will work as minutes. Then they hang around until you use all of those.