04-05-2022 01:04 AM - edited 06-15-2022 10:48 PM
Hello,
Can you help to get the new PIN because the last time I got the new PIN 1234 but I need to enter to pay my bills but I am blocked Thanks
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04-05-2022 01:08 AM - edited 04-05-2022 06:23 AM
@yoqikovu wrote:Can you help to get the new PIN because the last time I got the new PIN 1234 but I need to enter to pay my bills but I am blocked Thanks
The only way to change your account PIN is to contact a customer support agent. Open a ticket through:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
For now, you can top up your account using a voucher via 611 or you can make payment by logging into your Self Serve account. Neither require you to know your account PIN.