incorrect billing

[gardnerm08]

I joined Public Mobile 2 months ago and just received my credit card bill.  On April 1, you charged my account $20.34 ($18 + 13% tax), but when I check my online account, I see that that should have been a credit for $18 instead of a charge. 

Can you please reverse the charges and credit, instead of debit my account for the ?  Thanks.

[mimmo]

@gardnerm08  no need to contact mods at this moment.

what plan are you on? What is was your available balance? Can you post a screenshot of your payment history.  Why do you think you were supposed to have been cretid 18$?

[ChuckYeah]

We are just fellow PM users here. For an issue like that, you'll have to contact a moderator.

Contact @Moderator_Team
It can take up to 48 hours for the team to respond to your concerns.