hey my sim card hasn't worked since i switched P.M phone nuimbers a couple days ago. also cant acces

[masemyla]

Please can anyone help?

[Acekiller]

I agree that it should be an account issue that only the mods can help.

[will13am]

---

@Michael77 wrote:

It could also be a defective sim card.

---

It is extremely unlikely in this case as the problem ocurred after a number change.  Number change cannot trigger a SIM card defect.

[Michael77]

It could also be a defective sim card.

[masemyla]

Thank you!!!

[passiveegg]

Hi, are you able to make any phone calls or texts or use data? Also are you sure your phone is unlockedd or locked to telus? If everything is okay here, then i suggest you send amessage to . the moderators. 

[will13am]

Looks like you've encountered an account related problem. You will need the help of a moderator to resolve this issue. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...