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help! cannot make calls

lewisyu
Great Neighbour / Super Voisin

I cannot make calls and receive calls from tonight. There's sufficient fund in my account. Anyone know why?

2 REPLIES 2

Anonymous
Not applicable

@lewisyu wrote:

I cannot make calls and receive calls from tonight. There's sufficient fund in my account. Anyone know why?


Does the service say active in the self-serve?

If so then you can try the lost/stolen trick.

 

Or does it say suspended? Is this the end of your term?

mimmo
Retired Oracle / Oracle Retraité

thy this solution,  seems to work in many instances.  if it does not please provide screenshots of payment history and overviw page. try losrt stolen trick first

 

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-f...

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