01-26-2026 03:09 PM
I received confirmation that my number transfer was completed. The PM app shows the transfer as successful, but my phone is stuck on SOS” with no signal.
01-26-2026 03:40 PM
I had the same issue. I just shut off my phone and took the SIM card out. Turned it back on and it’s working now
01-26-2026 03:12 PM
removed the old sim card or disable old esim
Check if PM esim is enabled and set as Primary. Reboot phone and Reset network settigns
if you need PM to help, open ticket. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
