@lawaamen
sign in to Self-Serve, to review your account, if you found at Available Funds: $ ? has the amount left, leave it for next bill cycle the will take it from there automatically,
or Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice service Team the will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent, and Submit a Ticket
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link to get started.
- or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link.
- You’ll need to be logged in to your Community account for the link to work.
- please include in your message,
- your account number,
- your phone number,
- your account 4 digit pin,
- your Email address,
- Customer Support Agent by CS_Agent, will Response to your inbox by private message
- During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
Check your private message inbox (click on the envelope top right of your screen)
Good Luck...
