dial *#2263# gives "Connection problem or invalid mmi code"

[sheirali]

Hello,

I was having issues with mobile data.

So I tried dialing 

*#2263#

and the response I got was:
Public Mobile Message
Connection problem or invalid mmi code


The initial error I had gotten when tried to use an app that required network connection was:
Network connection unavailable. 
Please check that you have a data connection and try again.


After reading some posts, I checked the APN and it seems to be set correctly, then I dialed that code and got the invalid mmi code message.

Even did a Network connection reset and rebooted the phone -- Google Pixel 6.

Any help??

[sheirali]

Did both a Reset Network & Reboot, both did not work.
What seem to work was toggling the PM sim on/off.
The apps now seem to be able to connect when phone is not on wifi (ie at my home).

[sheytoon]

@sheirali that's a code for Samsung phones to manually select bands. It won't do anything on Pixel.

[slusagm]

Problem on PM side

https://productioncommunity.publicmobile.ca/t5/Get-Support/Megathread-Public-Mobile-Data-Issues/td-p...

But it might help to Reboot the phone and Reset network settings. If still cannot connect, try changing network mode to 4G or LTE and reboot phone once more