data reward

[xxerinlixx]

I ordered my sim card online on June 1st and it says I have a 5G data reward if I  activate it by June 16th. Do I have to do something to claim it or should I just wait?  

[DnG]

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@Anonymous wrote:

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@DnG wrote:

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@Anonymous wrote:

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@xxerinlixx wrote:

I ordered my sim card online on June 1st and it says I have a 5G data reward if I  activate it by June 16th. Do I have to do something to claim it or should I just wait?  

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As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.

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I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

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Then all you can do is contact the @Moderator_Team < Click this.

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Yes I did this afternoon and wait for their response. Thank you.

[DnG]

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@MandyJ wrote:

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@DnG wrote:

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@Anonymous wrote:

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@xxerinlixx wrote:

I ordered my sim card online on June 1st and it says I have a 5G data reward if I  activate it by June 16th. Do I have to do something to claim it or should I just wait?  

---

As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.

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I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

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In that case, @DnG , you might need to contact a moderator. Here's the link, hopefully they can get it sorted out for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Yes, I sent a private msg today and hope they would give me a response soon. Thank you anyway.

[MandyJ]

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@DnG wrote:

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@Anonymous wrote:

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@xxerinlixx wrote:

I ordered my sim card online on June 1st and it says I have a 5G data reward if I  activate it by June 16th. Do I have to do something to claim it or should I just wait?  

---

As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.

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I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

---

In that case, @DnG , you might need to contact a moderator. Here's the link, hopefully they can get it sorted out for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Anonymous]

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@DnG wrote:

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@Anonymous wrote:

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@xxerinlixx wrote:

I ordered my sim card online on June 1st and it says I have a 5G data reward if I  activate it by June 16th. Do I have to do something to claim it or should I just wait?  

---

As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.

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I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

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Then all you can do is contact the @Moderator_Team < Click this.

[DnG]

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@Anonymous wrote:

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@xxerinlixx wrote:

I ordered my sim card online on June 1st and it says I have a 5G data reward if I  activate it by June 16th. Do I have to do something to claim it or should I just wait?  

---

As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.

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I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

[DnG]

I did it exactly but I haven't seen the 5GB data bonus since I activated it online 6 days ago...

[Anonymous]

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@xxerinlixx wrote:

I ordered my sim card online on June 1st and it says I have a 5G data reward if I  activate it by June 16th. Do I have to do something to claim it or should I just wait?  

---

As long as you ordered a SIM online on June 1 providing a unique email address, then activated a "ready-made plan" >=$25 using that same unique email address you used above then you should see the 5gb add-on lower down in the Data & Add-ons area of your overview page allegedly within 3 days of activating.

[mojorising · Accepted solution]

Just wait. I beieve it takes 72 hours to appear in your account.