Hello, all.
I activated on a new plan earlier today. During activation, at the choose number phase, I saw a number that I liked, selected it, and proceeded to the next phase. But then I accidentally hit the previous page button on my mouse (probably because I was half asleep) and the browser backed up to the phone number page, only the number that I had chosen previously was no longer available. I waited about 10 minutes, and that number was still unavailable. I suppose that number was held in a pending registration cache of some sort, and would eventually return to the pool. But anyway, I had read in the Help Articles that one number change per 30 days was permitted anyway. So I just choose some other number tentatively.
However, now when I go to self serve and try to change the number, I find that the number of choices is limited to 5 at a time and I have to force a refresh to get another batch of 5. What's worse is that those numbers are not even in the same area code as that of my current number. During activation, there were more numbers available at a given time, plus an option to search for the availability of a number by the last 4 digits. Ideally I would like a shot at the number that I had nuked accidentally, but I don't know how I can get the system to allow me to select from that range of numbers with the same area code and exchange prefix like I was able to do during activation, or if that's even possible at this point. It seems that Public Mobile doesn't really want people to change number following activation. Or do other carriers do this too? And is there a way around it?
Thanks for reading.
