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calling problem

canadaa
Great Neighbour / Super Voisin

when i called today its telling me you have used all minutes. but i have unlimited talk time plan.

 

i need customer

2 REPLIES 2

TheSterlinger
Deputy Mayor / Adjoint au Maire

@canadaa  try a reboot of your phone.

Is your account paid up to date? Did you login and check?

If a is fine and it's still not allowing you to call, use the orange bubble to create a ticket for customer service to review. 

slusagm
Model Citizen / Citoyen Modèle

happen to me once in awhile.  Usually a phone reboot will solve the problem

or dial 1 in front of the 10 digits.  Or the other way, if you already dialed 1, try not include the 1

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